Privacy policy

Thank you for using the LivHub application (hereinafter referred to as the "App"). We take your privacy very seriously and are committed to protecting your personal information. This Privacy Agreement is intended to explain to you in detail how we collect, use, store and protect your information, as well as your rights and choices regarding privacy. Please read this Agreement carefully before using this App to ensure that you fully understand its contents.

1. Collection of Information

During your use of this App, we may automatically collect and store the following types of information:

• Device Information: In order to identify and ensure the compatibility of your device, we will automatically collect specific information related to your device. This information includes, but is not limited to:

• Your mobile device ID (such as IMEI, MEID, and serial number)

• Device model and manufacturer information (for example, Apple iPhone 12 or Samsung Galaxy S21)

• Operating system type and version (for example, iOS 15 or Android 11)

• System configuration (for example, language setting, time zone, screen resolution)

• Unique device and application identification number

• Browser type and version (for example, Chrome 93 or Safari 14.1)

• Hardware model (for example, processor type and memory size)

• Network connection information, including Internet service provider (ISP) or mobile operator and Internet Protocol (IP) address or proxy server address

• Network and operating system information: We may collect information related to your device network and operating system to optimize the performance of the app and ensure its consistency across different devices and network environments. The information we collect may include:

• Information about the phone network your device is connected to (e.g., 4G or 5G network)

• Details of the operating system or platform (e.g., the firmware version of the device)

• Device type (e.g., tablet, smartphone)

• Unique device ID (UDID) and advertising identifiers (e.g., IDFA, GAID)

• Device language settings and regional settings (e.g., English, United States)

• Usage information: To better understand user behavior, we will record various operation information when you use this application, including but not limited to:

• The pages you visit, the content you browse, and the links you click in this application

• Your operation path and usage time

• Recipes you have collected and personal recipes you have created

• Your search history and preferences

• Your interactions with other users (e.g., comments, likes, sharing)

This information helps us improve services, provide personalized content, and optimize user experience.

2. Use of information

We process the collected information for the following purposes:

• Providing and maintaining services: Use the collected information to verify user identity, prevent fraud, provide technical support, maintain the normal operation of the application, and update services. For example, device information can help us identify your device to ensure the normal use of application functions and the effective provision of technical support.

• Optimize and improve services: We use your information to analyze the use of applications, evaluate and improve our products and services, including optimizing application design, fixing software errors, improving application functions, improving user experience, improving service quality, shortening loading time and response time, etc. by analyzing usage data.

• Personalized recommendations and content: Based on your behavior and preferences in this application, we will recommend recipes, articles, activities or other content that may be of interest to you. We may send you personalized notifications or messages based on your favorites, searches and browsing history to help you better discover and save content of interest.

• Communications and notifications: We may use your information to send you emails or push notifications about new features, promotions, security warnings, important updates and other relevant notifications of this application to ensure that you are kept up to date with the latest information and service dynamics.

3. Storage and protection of information

We promise to protect and properly store your personal information in compliance with relevant laws and regulations. Specific measures include but are not limited to:

• Data storage location: We will store your personal information on a secure server and protect it with encryption technology. These servers may be located in your country or region, or in other countries or regions where we or our service providers operate. We will take reasonable security measures to ensure the security of data during transmission and storage.

• Information retention period: We will only retain your personal information for the period required to achieve the purpose of information collection, unless applicable laws and regulations require or allow a longer retention period. Once the information is no longer required, we will securely delete or anonymize it in accordance with applicable legal requirements.

• Security protection measures: We use technical means including but not limited to data encryption, data disguise, access control, firewalls, security reviews and regular security audits to protect your personal information security to prevent unauthorized access, disclosure, use, modification or destruction.

4. Sharing of information

We will not disclose or share your personal information with any third party except under the following circumstances:

• With your explicit consent: With your explicit consent, we may share your personal information with third parties in order to provide the services or products you need.

• Compliance with legal obligations: When laws and regulations require us to disclose your information or government agencies require us to disclose your information in accordance with legal procedures, we will disclose your information in accordance with the law.

• Protecting rights and interests: We may share your information when necessary to protect our legitimate rights and interests, the rights, property or safety of users or the public, such as to prevent fraud, solve security issues or technical problems.

5. User rights

You have the following rights to your personal information in accordance with applicable laws and regulations:

• Right of access: You have the right to access the personal information we hold about you at any time and understand how and for what purpose we collect, process and store your information.

• Right to correction: You have the right to ask us to correct any inaccuracies in your information to ensure that the personal information we store is always complete, accurate and up-to-date.

• Right to deletion: In certain circumstances, you can ask us to delete your personal information, such as when the information is no longer required for the purpose of collection or when you withdraw your consent to the processing of the information.

• Right to restrict processing: In certain circumstances, you have the right to ask us to restrict the processing of your personal information, such as when you question the accuracy of the information.

• Right to data portability: To the extent provided by law, you have the right to obtain a copy of the personal information we hold about you and the right to transmit it to another data controller.

• Right to withdraw consent: You can withdraw your consent to our processing of your personal information at any time, but the withdrawal of consent will not affect the lawfulness of the processing based on consent before the withdrawal.

6. Retention of information

We will retain your personal information for the period necessary to achieve the purpose of collection, unless a longer retention period is required or permitted by law. When the information is no longer needed, we will take reasonable measures to securely delete or anonymize your personal information. We will also regularly review the personal information we hold to ensure that it remains accurate and up-to-date.

7. Changes to the Privacy Agreement

We may update this Privacy Agreement from time to time as required by laws and regulations or our business needs. Any updates will be posted on this page with an effective date. When there are significant changes to this Agreement, we will post a notice in a prominent position in this application or notify you by email or other means. Please review this Privacy Agreement regularly to learn about the latest developments in our information protection practices.

8. Contact us

If you have any questions, suggestions or privacy-related requests regarding this Privacy Agreement, please contact us in the following ways:

Email: LivHub@gmail.com